Best Air DC Air Duct Cleaning Scam! I purchased an Air Duct Cleaning from this company through Groupon. When I originally scheduled the latest cleaning it was Nov. 8, 2017. They finally showed up today March 8, 2018. When they arrived they got set up looked in the vents with there camera and said it looks like you will need an Air Duct Cleaning; we will be vacuuming today. Best Air Rep: The cleaning after looking inside will be $200-$500 additional. ??? I was floored. The next statement from the Best Air rep was: Who did your last cleaning? "They did a horrible job." What he did not realize is that they had done the last supposedly Air Duct Cleaning on May 3, 2016. So I asked him to provide me with a receipt describing the services he complete today and the pictures after they finished when he was done. He did not. I followed up with a call into the main office where I had originally made my appointment and was told I did not buy anything from them, call Groupon for a receipt and the description of the services is there as well. Unreal. Scam of all scams. So, me being the person I am I called back to give them a chance to actually come out and complete the service they told me they were doing the last couple of years. I was screemed at by the supervisor and told we are not coming back out for free. Call groupon if you want a copy of receipt and description of services. I would like a full refund of $59.00 plus what I paid this company in 2016 as well as a promise to pay from Groupon for a real company to come out and do a real Air Duct Cleaning. I would also like the false advertising from this company or any other company through Groupon or any other discount service to STOP immediately. All misleading ad's should and must be removed.
What about ringworm? If the fungus is as contagious as doctors warn, and the spores can live several months, doesn’t it make sense to spray some sort of fungus killer into the HVAC system to kill the spores that it has sucked in from the air? Duct cleaning would not be helpful at all here; these spores are microscopic and it could actually spread them further. But given how severely contagious ringworm is, body and especially scalp, does anyone make an aerosol product that will clean the system and kill the fungus? One the resident can use, not call an HVAC company; you can’t do that when you are in an apartment. I hear it’s not the same as mold, it is much more difficult. Truth?
I noticed a lot of negative feedback, though unfortunately there are many dishonest companies out there. I currently work with a company that cleans duct work and we DO NOT use any scare tactics or up sell services or equipment. Once every 10years of course there are exceptions. We clean supply, returns, air handler, housing, motor, and fan. Though be discerning when qualifying anyone to work in your home. I would ask for REAL REFERENCES to contact.
Wow Really! Seems many of you just going for a low price or Groupon: THIS IS YOUR PROBLEM! You get what you pay for. Having the whole system cleaned including the furnace and it’s components, such as the coils will increase system efficiency. A camera/scope should be use before and after to show you the results.The needs to be done by certified professionals. It sure can’t hurt the indoor air quality.
I bought a Groupon for an air duct cleaning and deodorizing for $59. I read all of the fine print and it said "unlimited ducts." When they came to perform the service they said it would cost an additional $200 to cover the entire house. I ended up canceling the whole service and the guy who was there do to the work said he is leaving the company because of issues like this. He said 25% of their customers end up canceling when they arrive to do the service because of the dishonest advertising. Later the same day, the manager called me to discuss why I canceled the service. I told her the Groupon was dishonest and intentionally misleading and her response was, "I don't work on the advertising." I told her that as the manager she has some responsibility for what is advertised about the company and she said, "I just work here, I don't own the company." So apparently the management has no responsibilities at Best Air DC, perhaps that is part of the problem. I will never use them again and hope no one else does either. Save your money!
Chemical biocides are regulated by EPA under Federal pesticide law. A product must be registered by EPA for a specific use before it can be legally used for that purpose. The specific use(s) must appear on the pesticide (e.g., biocide) label, along with other important information. It is a violation of federal law to use a pesticide product in any manner inconsistent with the label directions.
I spent a lot of time reading all these posts and frankly I can’t believe the way some people think. 1. If there is dust and dirt of any kind in my HVAC system I want it out, the mentality that it can stay there and it’s fine is fulish as the system turns on and off microscopic particulates will move in and out of your living space and you will definitely breath them in. The air quality of your home or office will only be as clean as the system that produces it. We don’t not clean things simply because we can’t see them, it’s what we can’t see that can do the most harm. Dust will build up in a system fairly quickly and will get damp at times allowing mold to grow and mold releases spores without any movement as part of its defense meconisam so don’t tell me that when your system turns on it won’t blow the spores out into the living spaces of your home. A build up of dust will cause failures to your system over time, equipment that works harder to do its job will run hotter with more strain and this will lead to brake downs and until then the system will run less efficient then it should. The system was engineered to move a certain volume of air through a specific duct size, when that duct size starts to become narowed down with dust build up your system has to work harder to move that air this is why you will end up with a loss of efficiency and eventually breakdowns or failures. I have seen systems develop a significant amount of dust build up in as little as two years, just look at how fast the filter gets clogged up and it isn’t all that hard to believe. As for all the scams that are out there they hurt the industry because people can’t decipher between them and the legitimate companies, BBB is helpful. Recommendations from HVAC contractors will be a good resource and a good company will provide a written estimate with a complete brake down of what they are going to do and why, most of which is comen sence once they explain it to you, then if you spend about 5 minutes watching them once they are set up you can see they are doing what they said they would do and let’s get real would you do a job that should take approx 3 hours per system for $29/$39/59 or something close to that, if you think you are going to get a good job from a comp that has to make money at that price you shouldn’t be mad at anyone but your self for trying to get quality work at a scam price. If it’s done right it will be very beneficial and depending on the size of your system and where you are in the world it’s going to cost you approx $300 to $600 per system large and or older systems may cost even more. Remember a quality job isn’t wasting money but a lousy job is, even if it’s only $29. I’d rather spend $600 on a quality job then $29 on a lousy job!! Good luck..
Although much of the energy used to power heating and cooling equipment is indeed wasted, that waste is because of inefficient equipment, lousy insulation, leaks around doors and windows, and unsealed ductwork. While there’s some benefit to cleaning and maintaining HVAC equipment, that benefit is relatively small, and little energy waste is attributable to dirty ducts or equipment.
I called the company and John answered. We set a time for him to come over that was convenient for us both. He came exactly on time and went right to work. He removed all of the vent covers, including some screens that were over the vents that I had no idea were there. He washed all of the vent covers with soap and water and then started to vacuum all of the ducts, doing a complete and thorough job. He was extremely friendly, professional and worked quickly and thoroughly. He even checked the dryer vent exhaust on the roof to make sure it was clear. After he finished vacuuming the ducts, he sanitized them and then reattached all of the vents.
On the other hand, if family members are experiencing unusual or unexplained symptoms or illnesses that you think might be related to your home environment, you should discuss the situation with your doctor. EPA has published the following publications for guidance on identifying possible indoor air quality problems and ways to prevent or fix them.