All of you have dentists, you have doctors, you have preachers, you have mechanics. You don’t have to know everything about everything but you have to have people in your life that you can trust. Don’t just open up the phone book and pick a mechanical (HVAC) contractor. Call your friends and family and ask for referrals. There are no black and white (scam or not a scam) answers here.


Be very careful, and definitely consider going with a different company if you want your air ducts cleaned.  They were in & out in a hurry, which leads me to believe they kind of half a$$ed the work. They're just like a restaurant that turns tables so quickly that the service really lacks. Save your $49 or $59 for the discounted deal and put that towards the cost of a company coming out and doing an actual good job.
I purchased an Air Duct Cleaning from this company through Groupon. When I originally scheduled the latest cleaning it was Nov. 8, 2017. They finally showed up today March 8, 2018. When they arrived they got set up looked in the vents with there camera and said it looks like you will need an Air Duct Cleaning; we will be vacuuming today. Best Air Rep: The cleaning after looking inside will be $200-$500 additional. ??? I was floored. The next statement from the Best Air rep was: Who did your last cleaning? "They did a horrible job." What he did not realize is that they had done the last supposedly Air Duct Cleaning on May 3, 2016.
The Antimicrobials Information Hotline provides answers to questions concerning current antimicrobial issues (disinfectants, fungicides, others) regulated by the pesticide law, rules and regulations. These cover interpretation laws, rules and regulations, and registration and re-registration of antimicrobial chemicals and products. The Hotline also provide information health & safety issues on registered antimicrobial products, product label and the proper and safe use of these antimicrobial products.
Manufacturers of products marketed to coat and encapsulate duct surfaces claim that these sealants prevent dust and dirt particles inside air ducts from being released into the air. As with biocides, a sealant is often applied by spraying it into the operating duct system. Laboratory tests indicate that materials introduced in this manner tend not to completely coat the duct surface. Application of sealants may also affect the acoustical (noise) and fire retarding characteristics of fiber glass lined or constructed ducts and may invalidate the manufacturer's warranty.
The best way to ensure indoor air quality and avoid replacing your A/C system is to clean your ducts. Duct cleaning can be as simple as dusting out the vents or something more in-depth like having a professional look through them. While it sounds daunting, what you gain in keeping them clean is much better than the initial cost. Need help finding a duct cleaning service near you? Enter your zip code to be connected today to local air duct cleaning companies.

The headache started with a Groupon purchase. Service for an air duct cleaning was purchased and scheduled. When the guy arrived he attempted to say that the purchase was only for a vacuuming of the vents and not a duct cleaning. Despite showing him the groupon he refused to do service. We then contacted Jennifer at this company and eventually got on a three way call with groupon who agreed with us that the service was for a complete air duct cleaning and not just using a hand vacuum to clean vents (something we could do any time). Jennifer has since hung up on my wife twice despite being civil and merely asking for the services we paid for. Unprofessional.


We've used this company several times in the past and have always been happy with the service.  My husband and I have allergies, so it's important to us to get the air ducts cleaned.  They cleaned up any dust that came out of the air ducts when they removed the vents.  I called several companies for estimates, and this company gave me the best estimate.

Quality and price should come hand in hand, a too-good-to-be-true price for an efficient air duct cleaning will not give you the quality that you wanted. To make sure you are getting your money’s worth, check reviews of air duct cleaning companies, certifications from industry since this work requires continuous learning due to new techniques and research breakthrough from time to time. Make sure to shop around and get written estimates first.

If you are replacing your air conditioning system, make sure that the unit is the proper size for your needs and that all ducts are sealed at the joints. A unit that is too big will cycle on and off frequently, resulting in poor moisture removal, particularly in areas with high humidity. Also make sure that your new system is designed to manage condensation effectively.

As I type this, I am having my ducts cleaned. About 30 including returns and the furnace. $543.00. I am watching the team do it and can see the clear vacuuming tubing and how dirty it has become. I like the gentleman’s comment on “stick your head in your vacuum and breath”….I get it. The team showed me the machine and it’s filtration system…and they will show me it again after the cleaning. However, like I said before, I am actively seeing the tubing that is clear before they start and how dirty it is once they begin and continue cleaning. Reputable company and not a “fly by night” coupon service. People don’t be so cheap, that is your problem.


3/8/2019Thank you for your feedback.  Yes, we were late, and we apologize for that.  Sometimes things happen, unfortunately.  However, it was not no show, no call.  There was a technician in your home today.  He began to take the vents off.  You advised him since they were behind schedule, he would have to leave and the service could not be completed.  He then put the vents on and left.
What about ringworm? If the fungus is as contagious as doctors warn, and the spores can live several months, doesn’t it make sense to spray some sort of fungus killer into the HVAC system to kill the spores that it has sucked in from the air? Duct cleaning would not be helpful at all here; these spores are microscopic and it could actually spread them further. But given how severely contagious ringworm is, body and especially scalp, does anyone make an aerosol product that will clean the system and kill the fungus? One the resident can use, not call an HVAC company; you can’t do that when you are in an apartment. I hear it’s not the same as mold, it is much more difficult. Truth?

Air duct cleaning service providers may tell you that they need to apply a chemical biocide to the inside of your ducts to kill bacteria (germs) and fungi (mold), and prevent future biological growth. Some duct cleaning service providers may propose to introduce ozone to kill biological contaminants. Ozone is a highly reactive gas that is regulated in the outside air as a lung irritant. However, there remains considerable controversy over the necessity and wisdom of introducing chemical biocides or ozone into the duct work.


i called in and spoke to paula who said 6 weeks to get an appointment. i asked what cleaners they use to sanatize and deoderize. she said she was the only one there and didnt know. i explained i have severe allergies and she said someone would call me and let me know. they never called. brian came today and vaccumed my vents- and not all of them. i called and spoke to someone who said they were the manager named jennifer- she kept laughing at me and refused to let me talk to anyone else-she said she is the owner and would not give a refund.
I’m really not convinced that duct cleaning is of any value. My roommate wanted the ducts cleaned so he called some company. My scam senses is already tingling. They came in with a big negative pressure fan. Did some blowing and sucking in different vents. Then they tried to upsell a full system cleaning. They wanted to pull the blower and clean the heat transfer box at $700 per heater unit. I have a big house so we have two units. They also tried to sell us some “custom” $250.00 Air Lifetime air filters. At that point I pulled the BS get the hell out bell. After paying $520.00 for just the cleaning, I paid the bill and sent them on their way. I replaced the existing filter with the good old and cheap paper filters at $10.00 each. Duct cleaning… I’m not Impressed.

The national average dryer vent cleaning costs range from $190 to $260. Dryer vent or duct cleaning costs can vary based on where you live in the country and what ductwork repairs may be required. Duct cleaning pros will use a brush cleaning method, a forced air vacuum, or a combination of the two to remove lint and other debris that can collect in your dryer duct, lint trap housing and vent. If left unchecked, this buildup of highly flammable debris can catch fire and lead to a home fire, says the U.S. Consumer Product Safety Commission. In addition to home safety, a great reason for regular cleaning is the money you’ll likely save on energy bills and improved indoor air quality. Pros may offer a lower rate on their dryer duct cleaning costs when you also hire them to clean your entire HVAC duct system. To ensure you’re working with a pro who will keep your home as safe as possible, read their reviews and check whether they have been certified by a reputable organization such as the National Air Duct Cleaners Association (NADCA) or the Chimney Safety Institute of America (CSIA). Many duct cleaning pros will also show you before-and-after photos as proof of the cleaning.
And if you have flex duct and/or fiberglass ductboard in your home- the last thing you want is a big brush or anything abrasive running through it. Even high-pressure air can erode ductboard so I wouldn’t clean it with anything. If it becomes contaminated, get rid of it and install real ductwork. If your ductwork is accessible in the basement – the best thing to do is take it down and manually clean it if it’s full of junk. It’s not going to cost a nickel more to do that than to pay $500-1000 for a ‘duct cleaning machine” AKA big blower and vacuum – to do the job.

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I recently did some remodeling and figured I’d get the air ducts cleaned in our 12 year old home. After obtaining 4 estimates between $572 and a whopping $3,075 for 25 vents and 2 air handlers, I knew I was in for a ride. I read through this blog and decided to use a $79 inspection camera I just found online (Home Depot) to take a look at all my ducts by removing the ceiling grilles first and then try to get into the ducts from the other end. From what I have just learned here, I believe that will take care of my “concerns”.
If you suspect a mold problem — either because of visible growth or a musty smell consistently coming from supply vents — cleaning ducts won’t do much good if it doesn’t eliminate the mold. Mold begins with a moisture problem, and the ducts themselves are unlikely to be the source. The most likely culprits are the cooling system’s evaporator coils, which your heating and air-conditioning contractor — and most duct-cleaning companies — can inspect and maintain. Leaky return ducts can also introduce moisture. Again, if you suspect a mold problem, consider having a service company inspect the duct system for leaks.
I just had my Air ducts “cleaned”. The person who came to my house works for an air duct cleaning company who uses a professional vacuum. He said the company would charge me about $900 but he can do it aside on his own and charge me half of that. However, when he came over the house, he brought the rotary brush along with his domestic vacuum cleaner that it’s hose was about 5 feet long, I ask him that the wasnt strong enough to pull dust out, and he said, it’s similar to what companies use. I was in doubt and he didnt cover the vents so im thinking all dust must have come out from every air vents. Could this vacuum have taking the debris out of the air ducts? Or how can I myself find out if the inside of the air ducts have been cleaned and no debris is sitting there? I have dust all over my house.
The Antimicrobials Information Hotline provides answers to questions concerning current antimicrobial issues (disinfectants, fungicides, others) regulated by the pesticide law, rules and regulations. These cover interpretation laws, rules and regulations, and registration and re-registration of antimicrobial chemicals and products. The Hotline also provide information health & safety issues on registered antimicrobial products, product label and the proper and safe use of these antimicrobial products.

Be cautious with companies that offer “whole house air duct cleaning,” urges the NADCA. The company may be using unscrupulous tactics to upsell you once they get started. Before any work begins, always clarify in writing what the job entails and what the cost will be. To protect yourself against fraud, read customer reviews and verify that your HVAC cleaning service has applicable licenses and certifications.

They were ok.  I had another group that came out that was much more thorough.  When I asked them to come out, they've always been good about that.  I make the appointments, all of them.  All of them, I make the appointments.  They were ok.  They cleaned the ducts.  But I've had others come out from Angie's List that have been much more thorough.  It's all on my terms.  Other people came out and they were much more thorough.  I would have given the other people an A.  They didn't take the ducts down.  The other people took the ducts down, they cleaned the vents and the whole bit.  They said that they could just do it like this and it works well.  I thought good, fine whatever.  It was positive that they came out on time.  They were very nice, they did their job, like I said, they weren't as thorough.  They cleaned my vents, but the other people that came out before, they took the vents out, they washed the vents, they cleaned every vent.  Whereas these people came in, they took the vents off and go I can suck all of his through these three vents with one hole.  And I'm sure they were right on that, but the other people did it differently.  I would not use them again because of that.  To make it better, clean out each and every vent and to clean the vents themselves.  The other people came out and they cleaned every vent that was exposed and they would go in and they cleaned out every vent.  Each one was cleaned out, not one vent will clean out three.  That kind of thing. Price was good.  I know you guys charge a fortune.  You take 40% of what they make.  I've learned that from a couple of them.  That's extreme.  They were all fair.  The prices were all fair.  But I felt bad that Angie's List took 40% of what they did because they did all the work and Angie's List took 40% of their profit, or their cost.  Now you're aware of it.  I've had three or four of them say that to me, and they said, well, we're not complaining because they keep us busy, but you know, that's not fair.  That's too much.  Everything's fair.  If I didn't like the price, I wouldn't buy it.  When the other guys came out, they did every single vent and they didn't.  I really don't like the fact of putting somebody down.  That's the way I am.  They did the work, they did what they felt they needed to do.  And it was different than what I've had in the past.  And I have allergies and all that stuff, so I really want all that junk out of there.  But, I wouldn't put them down.


Pay particular attention to cooling coils, which are designed to remove water from the air and can be a major source of moisture contamination of the system that can lead to mold growth. Make sure the condensate pan drains properly. The presence of substantial standing water and/or debris indicates a problem requiring immediate attention. Check any insulation near cooling coils for wet spots.
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