To make things even more interesting, I called their number this morning to do some investigation on what they actually do.  After I revealed to the girl I had the service done a day prior and that my technician, Simon, didn't clean them like it should be done she drops a bomb on me.  Simon is actually the owner!!  The whole time, he is telling me that he is on the phone with the office to see if the can get me a better price on the additional cleaning, he is basically full of sh!+.  An owner doesn't need to do that - he is just pulling a bait & switch on me.
I paid $49 for a groupon. When the guy came today, he did an inspection first and said the ductwork first needed to be treated for mold; $348 for a spray that would last 8 months or $680 for an UV light purifier that would last 2 years. Also, the furnace needed to be cleaned for another $260. When I told him to just clean the ductwork, he said I would owe an additional $305 because the groupon was only good for 1 return and I had 2. I sent him packing with no services performed. Thankfully I am only out of $49! I will complain to groupon.
They arrived within the time range I was given, and they even called about 20-30 minutes before arrival, so that was appreciated.   They arrived and started bringing some equipment - A shop vac (yea, like you can buy at any hardware store), a handheld vacuum cleaner, and large vacuum that came in on wheels.  After showing them the locations of all of the vents in the home and cold air returns, the technician (Simon) started going over a few things with me about their plan for cleaning and showing me the dust & dog hair build up in one of the vents.  After showing me that, he started to try to up-sell me on additional services. That additional service was to insert a 'brush' that would agitate the dust/pet hair and allow for the vacuum to get everything out of the vents.
The bottom line is: no one knows. There are examples of ducts that have become badly contaminated with a variety of materials that may pose risks to your health. The duct system can serve as a means to distribute these contaminants throughout a home. In these cases, duct cleaning may make sense. However, a light amount of household dust in your air ducts is normal. Duct cleaning is not considered to be a necessary part of yearly maintenance of your heating and cooling system, which consists of regular cleaning of drain pans and heating and cooling coils, regular filter changes and yearly inspections of heating equipment. Research continues in an effort to evaluate the potential benefits of air duct cleaning.
The Canada Mortgage and Housing Corporation (CMHC), a government agency, conducted a study in the 1990s to investigate two claims: Duct cleaning makes indoor air healthier; and it reduces energy costs by improving airflow. After testing 33 homes in Montreal before and after duct cleaning, the study found that there was no significant improvement in air quality and that duct cleaning alone did not improve airflow or energy efficiency. In some cases, measured particle levels actually increased immediately after a cleaning. In other cases, particle levels decreased immediately after cleaning but returned to previous levels within weeks.
In some older homes, there was a grey Mylar flexible duct. After years of use, it started to decompose. A duct cleaning company can come out and find why your air is so dirty and why your building doesn’t heat or cool like it used to. This is a savings on your part. You could also be sucking in Hot, dirty attic air. However, sometimes when a duct cleaning company comes out to clean it, the old duct can be destroyed and have to be replaced. Someone with little experience can replace this ductwork but if it isn’t done right it can ruin a lot of things and cost a lot in repairs.

Definitely would recommend. I just bought a house in the Hyde Park area. It is an older house, but I could tell just by looking at the vents that they had not been cleaned in years. I was having issues with my breathing, so I decided to have them cleaned. You have to schedule pretty far out in advance, but it is because they are very busy. They gave me a time window of 8-11 and showed up right in the middle of that window. I opted for the full cleaning and sanitizing because my vents were that bad.


Had duct cleaned (apartment) however, dust is still settling throughout the apartment. Contractor said no other cleaning necessary until two (2) years. Is there a time period before dust no longer settles prior to that time? Should the vendor had worn a mask? He did not cover his face the vents and dust was blown throughout the apartment (had family help with the cleanup). I had to leave when they left because I have asthma and I couldn’t breathe without coughing. Please help!
I forgot about a pot of sweet water I had on the stove to boil. When I finally smelled it the kitchen and dining room I=was smoke filled. I mean thick smoke. I opened doors and windows for a few hours to remove the smoke but the smell is still here and terrible. I had to use the AC and that smell started coming out of the vents. Now what do I do? I have COPD emphysema so I have to be very careful about what I inhale. I already have inhaled too much smoke from all of this which has hurt my lungs even more. I can’t afford for them to get worse over this. How can I get the right person to come out and clean the ducts and furnace or is that the only way to remove that burnt smokey smell. The pot never caught on fire but it sure did produce a lot of smoke. I already have replaced the filter on the furnace. It needed it even though it had just been replaced just last week. I need help or really my lungs need help. Who do I call here in Indpls IN.
As I type this, I am having my ducts cleaned. About 30 including returns and the furnace. $543.00. I am watching the team do it and can see the clear vacuuming tubing and how dirty it has become. I like the gentleman’s comment on “stick your head in your vacuum and breath”….I get it. The team showed me the machine and it’s filtration system…and they will show me it again after the cleaning. However, like I said before, I am actively seeing the tubing that is clear before they start and how dirty it is once they begin and continue cleaning. Reputable company and not a “fly by night” coupon service. People don’t be so cheap, that is your problem.
Air duct cleaning companies are responsible for eliminating dust and other potentially harmful elements that can build up inside the air ducts of your home's cooling or heating system. If you need your air ducts cleaned, you may want to seek an air duct cleaning company that has specific knowledge, qualifications, and experience to ensure your home is properly cleaned and left uncontaminated. This article provides details on how to best choose an air duct cleaning company.
A thorough visual inspection is the best way to verify the cleanliness of your heating and cooling system. Some service providers use remote photography to document conditions inside ducts. All portions of the system should be visibly clean; you should not be able to detect any debris with the naked eye. Show the Post-Cleaning Consumer Checklist to the service provider before the work begins. After completing the job, ask the service provider to show you each component of your system to verify that the job was performed satisfactorily.

I’m really not convinced that duct cleaning is of any value. My roommate wanted the ducts cleaned so he called some company. My scam senses is already tingling. They came in with a big negative pressure fan. Did some blowing and sucking in different vents. Then they tried to upsell a full system cleaning. They wanted to pull the blower and clean the heat transfer box at $700 per heater unit. I have a big house so we have two units. They also tried to sell us some “custom” $250.00 Air Lifetime air filters. At that point I pulled the BS get the hell out bell. After paying $520.00 for just the cleaning, I paid the bill and sent them on their way. I replaced the existing filter with the good old and cheap paper filters at $10.00 each. Duct cleaning… I’m not Impressed.


You may be familiar with air ducts that are constructed of sheet metal. However, many modern residential air duct systems are constructed of fiber glass duct board or sheet metal ducts that are lined on the inside with fiber glass duct liner. Since the early 1970's, a significant increase in the use of flexible duct, which generally is internally lined with plastic or some other type of material, has occurred.

I called a company name “GREEN RHVAC” with their $29.00 one system air duck cleaning. When the guy came with a truck I asked him to tell me how much he will charge and he said that if he gave me price and I didn’t want the service then he would charge me $89 or he would tell me how much he charge me after he finished the work. I immoderately sense that I made mistake to call him to my house. To cut my lost I asked him to give me the price and it was $1600 for two systems house. I paid $100 to him for my lesson to learn and search online to find this site is very helpfully and I should do it before to call anyone for air duck cleaning.
The next step was cleaning the cold air returns. He found a good spot to drill an 8” hole for his vacuum hose. The procedure matched the other air ducts except that when he finished at the two cold return registers he drilled several holes in the cold ducts in the basement and blasted air into them. Because of our houses age and the upgraded return system, I noticed that the main sheet metal return duct had no top but was just butted up against the ceiling in the basement. When he blasted air in, dust and crap shot out the edges along the ceiling. Once he finished that he removed the filter and “swept” out anything at the bottom of the return with his hand into the 8” hose.
Most organizations concerned with duct cleaning, including EPA, NADCA, NAIMA and the Sheet Metal and Air Conditioning Contractors' National Association (SMACNA) do not currently recommend the routine use of sealants to encapsulate contaminants in any type of duct. Instances when the use of sealants to encapsulate the duct surfaces may be appropriate include the repair of damaged fiber glass insulation or when combating fire damage within ducts. Sealants should never be used on wet duct liner, to cover actively growing mold, or to cover debris in the ducts, and should only be applied after cleaning according to NADCA or other appropriate guidelines or standards.
i called in and spoke to paula who said 6 weeks to get an appointment. i asked what cleaners they use to sanatize and deoderize. she said she was the only one there and didnt know. i explained i have severe allergies and she said someone would call me and let me know. they never called. brian came today and vaccumed my vents- and not all of them. i called and spoke to someone who said they were the manager named jennifer- she kept laughing at me and refused to let me talk to anyone else-she said she is the owner and would not give a refund.
I was told that 15 out vents would be cleaned and one main vent. the guy came over and gave me an estimate of $500. I had acquired a groupon for $49. the guy said just doing the out vents and one main vent would accomplish nothing. Now I am in dispute with the groupon people for a refund which they won’t give and have to go ahead and waste the money and let them do it. Is their doing the 15 outvents and one main one going to accomplish anything?
I was hesitant to have him do that for the price he quoted me. It would have been an extra $275+ for additional cleaning!! I certainly wasn't prepared for that, so I declined the offer.  After his assistant started to use the shop vac to get some debris out of the vents, he came back in and said he was just on the phone with the office and he can lower the price of the additional service for me.  He wrote up an estimate for me and said that I could call him if I'd like to do the service.
On the other hand, if a service provider fails to follow proper duct cleaning procedures, duct cleaning can cause indoor air problems. For example, an inadequate vacuum collection system can release more dust, dirt and other contaminants than if you had left the ducts alone. A careless or inadequately trained service provider can damage your ducts or heating and cooling system, possibly increasing your heating and air conditioning costs or forcing you to undertake difficult and costly repairs or replacements.
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