Had duct cleaners here coupon for 40.00 for complete home I was not here but my husband was. I told my husband that they will prolly ask for more money and I was right. 85 extra to do duct cleaning which I pled because my dryer vent was full of animal hair extensions then for 600 to clean a/c coils I said no. Just do what the coupon said. Do your homework be 100 steps ahead of these con men rember they con people all day long and know the ans to your objections

And if you have flex duct and/or fiberglass ductboard in your home- the last thing you want is a big brush or anything abrasive running through it. Even high-pressure air can erode ductboard so I wouldn’t clean it with anything. If it becomes contaminated, get rid of it and install real ductwork. If your ductwork is accessible in the basement – the best thing to do is take it down and manually clean it if it’s full of junk. It’s not going to cost a nickel more to do that than to pay $500-1000 for a ‘duct cleaning machine” AKA big blower and vacuum – to do the job.
It’s 11 years plus in the industry I have only had to sanitize two systems both were slab systems that were in concrete and could be cleaned with a different method than normal duct cleaning. We were able to use water to rinse out the disinfectant. Would you use a chemical on anything else you use to eat or drink with and not rinse it off? The ducts in your home should be thought of as your homes heart and lungs and breathe the same air that you do. And just like us we wouldn’t use bad chemicals in our lungs and heart.
Definitely would recommend. I just bought a house in the Hyde Park area. It is an older house, but I could tell just by looking at the vents that they had not been cleaned in years. I was having issues with my breathing, so I decided to have them cleaned. You have to schedule pretty far out in advance, but it is because they are very busy. They gave me a time window of 8-11 and showed up right in the middle of that window. I opted for the full cleaning and sanitizing because my vents were that bad. The two guys that cleaned my vents did a great job. He recorded the vents before and after and I could not believe the results. He also showed me what had been caught by my filter and sucked up by the vacuum. Would highly recommend to anyone purchasing a home to have this done.
All of the products discussed above are registered solely for the purpose of sanitizing the smooth surfaces of unlined (bare) sheet metal ducts. No products are currently registered as biocides for use on fiber glass duct board or fiber glass lined ducts, so it is important to determine if sections of your system contain these materials before permitting the application of any biocide.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the home's living space. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them. If you decide to have your heating and cooling system cleaned, it is important to make sure the service provider agrees to clean all components of the system and is qualified to do so. Failure to clean a component of a contaminated system can result in re-contamination of the entire system, thus negating any potential benefits. Methods of duct cleaning vary, although standards have been established by industry associations concerned with air duct cleaning. Typically, a service provider will use specialized tools to dislodge dirt and other debris in ducts, then vacuum them out with a high-powered vacuum cleaner.

Their crew arrived promptly at 7:00 am. Carlos explained what each crew member would be doing. They increased the insulation in my attic. They also discovered that the ducts had been attached to the vents with plain duct tape. The duct tape had become gooey due to heat and had slipped off the vents in many places. This allowed out side air and dust to enter, spreading dust out of the vents. It also allowed cooled air to escape into the attic. The corrected all of the duct work connections. Jeff came to check the work upon completion. He ran tests to verify that the work had been done correctly, and he replaced all of the "regular" light bulbs with cal bulbs. All of the work was done quickly and neatly.


How often you should clean your air ducts depends on your situation. If you or someone in the home has asthma or is acutely allergic to certain airborne materials or pollen, regular duct cleaning may be helpful. The Environmental Protection Agency doesn’t have an official position on the necessity of air duct cleaning unless the ducts have been contaminated by rodents, insects or mold, or you are aware of particles blowing out through the vents. The EPA recommends you have your air ducts cleaned on an as-needed basis. The National Air Duct Cleaners Association (NADCA) suggests having air ducts cleaned every three to five years.
If anyone in your household has specific health concerns, such as allergies or asthma, consult your physician first. It’s important to identify the problem so your doctor can suggest alternatives to duct cleaning. Start by identifying whether your ducts are part of the problem (they probably aren’t) and whether getting them cleaned will help (it probably won’t).

Air duct cleaning service providers may tell you that they need to apply a chemical biocide to the inside of your ducts to kill bacteria (germs) and fungi (mold), and prevent future biological growth. Some duct cleaning service providers may propose to introduce ozone to kill biological contaminants. Ozone is a highly reactive gas that is regulated in the outside air as a lung irritant. However, there remains considerable controversy over the necessity and wisdom of introducing chemical biocides or ozone into the duct work.
I moved into a house built in 2003 last year, and spent a lot of time researching air filters because I realize air pollution inside the house is many times higher than outside, and my health and the health of children and youngers can be so adversely impacted by inhaling these indoor pollutants.  I spent a lot of money on the best filters because here in northern Kentucky, I discovered I am allergic to something in the air starting in Spring that made me sick for 10 days - sort of a Upper Respiratory Illness.  It never occurred to me the previous owner had never cleaned the air ducts, although he had both very young children, two dogs and a cat.

EPA does not recommend that air ducts be cleaned except on an as-needed basis because of the continuing uncertainty about the benefits of duct cleaning under most circumstances. EPA does, however, recommend that if you have a fuel burning furnace, stove, or fireplace, they be inspected for proper functioning and serviced before each heating season to protect against carbon monoxide poisoning. Some research also suggests that cleaning dirty cooling coils, fans and heat exchangers can improve the efficiency of heating and cooling systems. However, little evidence exists to indicate that simply cleaning the duct system will increase your system's efficiency.
I thought the price advertised at 129.95 for duct cleaning was great and called to clean our ducts. When they came in to do the the job I could not be home and my wife dealt with them. My wife ended up paying 954.00. They convinced my wife that there was 1.5 inches of mold built up on the Evaporators and coils. It is not the money, my wife could not go to the basement to witness the mold build up or the coil fouling. We have not cleaned our ducts for at least 10 years. The last price we paid for our duct cleaning was 150.00. My concern is that they told my wife not to turn on the heat for 2 hours due the strong chemicals they used to kill the mold. Are these chemicals approved as safe?
I had my ducts somewhat cleaned December 22, 2014. The hose of the machine the technitian used did not fit in some of my vents, therefore, he did not clean them. But I still paid $428.00 for the service. I will be calling the company on Monday, and kindly ask them to come back and clean the ducts they did not as they did not fullfill their part of the service.
15 vents and ducts cleaned for the firest time since house built in 1968. Charles and his wife came at 8:00 am as scheduled, with their enormous vacuum, conneded it to our system, removed all the vents, plugged them with sponge material and vacuumed the entire system while they scoured out all of the aire conditioneing ducts from end to end with a rotating brush with flexible bristles like a string trimmer that reached all of the crevices in the ducts. While Charles cleaned the ducts, his wife cleanted all of the vents. they sanitized and deodorized the entire system. They finished everything and cleaned up and left just before noon. I examined the ducts after they left and they gleamed like new. $304 well spent and excellent service. I'd recommend them to anyone.

A thorough visual inspection is the best way to verify the cleanliness of your heating and cooling system. Some service providers use remote photography to document conditions inside ducts. All portions of the system should be visibly clean; you should not be able to detect any debris with the naked eye. Show the Post-Cleaning Consumer Checklist to the service provider before the work begins. After completing the job, ask the service provider to show you each component of your system to verify that the job was performed satisfactorily.
Air ducts for your HVAC are critical for the efficient and effective filtering of microbes from the interior air your family breathes. For this reason, Most people should focus more on the proper cleaning and maintenance of your air ducts at least with equal importance as the filters you buy. I moved into a house built in 2003 last year, and spent a lot of time researching air filters because I realize air pollution inside the house is many times higher than outside, and my health and the health of children and youngers can be so adversely impacted by inhaling these indoor pollutants. I spent a lot of money on the best filters because here in northern Kentucky, I discovered I am allergic to something in the air starting in Spring that made me sick for 10 days - sort of a Upper Respiratory Illness. It never occurred to me the previous owner had never cleaned the air ducts, although he had both very young children, two dogs and a cat. I discovered Best Air Duct Cleaning LLC though an Amazon Local offer. Simon and his co-worker showed up on time with more equipment and materials than necessary, and I am so glad and appreciative they did! Simon explained the entire process in detail and took the time to show me what they were doing, how they were doing it, and the effects. In his initial examination of my air duct system, he discovered dust/residue from when the house was built, such as drywall dust. This was in my air system, and I was shocked. Not only did they thoroughly clean out all traces of this built up layer of contaminants, but showed me "before and after". In addition to completely cleaning the air duct system throughout the house (believe me - the inside of the air ducts looked brand new), they sanitized the entire system and then deodorized it. Halfway through the process, they took my $100+ air filter outside the clean it. I was both angry and amazed at the size of the dust balls on my filter. The air ducts were beyond filthy, and simply having the best air filter did nothing for the coating inside the air ducts. Now you would think after all this education on my part and work on their part, we would be through. No. I had researched by HVAC system and saw electronic air filters for over $1000. That was too much for me. But Simon introduced me to a product which uses ultraviolet light to further clean the air going into my home from the HVAC unit, and he gave me a discount because of the totally thorough cleaning I had purchased. This unit attaches to the duct coming after the air filter and comes with a lifetime warranty. Included in that lifetime warranty is a visit every two years to replace elements of this air cleaner, and a free air duct cleaning. Best Air Duct Cleaning provides air duct cleaning, which includes cleaning all your vents in the house outside your house. They repair and install air ducts and associated materials. They also cleaned my dryer vent, which was also incredibly filthy. Simon and his co-worker are intelligent, extremely knowledgeable and patient in their explanations and education to the consumer, and goodness, they are so friendly. I can't praise them enough for the experience and their industriousness. They take indoor pollution and the potential adverse health effects very seriously. The peace of mind I now have knowing all the filth they removed which was invisible to me is worth ten times the amount I paid. Absolutely wonderful people and company.
I recently did some remodeling and figured I’d get the air ducts cleaned in our 12 year old home. After obtaining 4 estimates between $572 and a whopping $3,075 for 25 vents and 2 air handlers, I knew I was in for a ride. I read through this blog and decided to use a $79 inspection camera I just found online (Home Depot) to take a look at all my ducts by removing the ceiling grilles first and then try to get into the ducts from the other end. From what I have just learned here, I believe that will take care of my “concerns”.

Best Air DC Air Duct Cleaning Scam! I purchased an Air Duct Cleaning from this company through Groupon. When I originally scheduled the latest cleaning it was Nov. 8, 2017. They finally showed up today March 8, 2018. When they arrived they got set up looked in the vents with there camera and said it looks like you will need an Air Duct Cleaning; we will be vacuuming today. Best Air Rep: The cleaning after looking inside will be $200-$500 additional. ??? I was floored. The next statement from the Best Air rep was: Who did your last cleaning? "They did a horrible job." What he did not realize is that they had done the last supposedly Air Duct Cleaning on May 3, 2016. So I asked him to provide me with a receipt describing the services he complete today and the pictures after they finished when he was done. He did not. I followed up with a call into the main office where I had originally made my appointment and was told I did not buy anything from them, call Groupon for a receipt and the description of the services is there as well. Unreal. Scam of all scams. So, me being the person I am I called back to give them a chance to actually come out and complete the service they told me they were doing the last couple of years. I was screemed at by the supervisor and told we are not coming back out for free. Call groupon if you want a copy of receipt and description of services. I would like a full refund of $59.00 plus what I paid this company in 2016 as well as a promise to pay from Groupon for a real company to come out and do a real Air Duct Cleaning. I would also like the false advertising from this company or any other company through Groupon or any other discount service to STOP immediately. All misleading ad's should and must be removed.


A small number of products are currently registered by EPA specifically for use on the inside of bare sheet metal air ducts. A number of products are also registered for use as sanitizers on hard surfaces, which could include the interior of bare sheet metal ducts. While many such products may be used legally inside of unlined ducts if all label directions are followed, some of the directions on the label may be inappropriate for use in ducts. For example, if the directions indicate "rinse with water", the added moisture could stimulate mold growth.
Although duct-cleaning operations may insist duct cleaning is essential for your health, the evidence does not support their claims. Companies that perform duct cleaning often advertise health benefits or suggest duct cleaning will lower your power bills by improving your system’s efficiency. Some ads even use language like, “Studies have shown . . . ” but no data back up these claims. Even if your ducts are dirty, cleaning them probably won’t provide any measurable benefits. In fact, the little independent research performed on duct cleaning indicates that the process stirs up so much dust that it creates a bigger problem than it solves.

Simon explained the entire process in detail and took the time to show me what they were doing, how they were doing it, and the effects.  In his initial examination of my air duct system, he discovered dust/residue from when the house was built, such as drywall dust.  This was in my air system, and I was shocked.  Not only did they thoroughly clean out all traces of this built up layer of contaminants, but showed me "before and after".  In addition to completely cleaning the air duct system throughout the house (believe me - the inside of the air ducts looked brand new), they sanitized the entire system and then deodorized it.  Halfway through the process, they took my $100+ air filter outside the clean it.  I was both angry and amazed at the size of the dust balls on my filter.  The air ducts were beyond filthy, and simply having the best air filter did nothing for the coating inside the air ducts.  Now you would think after all this education on my part and work on their part, we would be through.  No.

“Ideally, the inside surface will be shiny and bright after cleaning. Duct cleaning may be justifiable to you personally for that very reason: you may not want to have your house air circulated through a duct passage that is not as clean as the rest of the house. However, duct cleaning will not usually change the quality of the air you breathe, nor will it significantly affect airflows or heating costs.”
Read before purchasing Groupon! The Groupon offer seems like a great deal but it only includes a maintenance cleaning and not a full cleaning. They basically vacuum the vent with a shop vac. I had to argue with the techs just to get the dryer vent cleaning that is supposed to be included. When I called the office about it they said it was up to the technician to include the dryer vent cleaning but it wasn't automatically included. When I read the fine print on Groupon to her she said Groupon has worded it wrong and won't change it. Very deceiving "deal".
Internal insulation provides better acoustical (noise) control. Flexible duct is very low cost. These products are engineered specifically for use in ducts or as ducts themselves, and are tested in accordance with standards established by Underwriters Laboratories (UL), the American Society for Testing and Materials (ASTM), and the National Fire Protection Association (NFPA). Many insulated duct systems have operated for years without supporting significant mold growth. Keeping them reasonably clean and dry is generally adequate. However, there is substantial debate about whether porous insulation materials (e.g., fiber glass) are more prone to microbial contamination than bare sheet metal ducts. If enough dirt and moisture are permitted to enter the duct system, there may be no significant difference in the rate or extent of microbial growth in internally lined or bare sheet metal ducts. However, treatment of mold contamination on bare sheet metal is much easier. Cleaning and treatment with an EPA-registered biocide are possible. Once fiberglass duct liner is contaminated with mold, cleaning is not sufficient to prevent re-growth and there are no EPA-registered biocides for the treatment of porous duct materials. EPA, NADCA and NAIMA all recommend the replacement of wet or moldy fiber glass duct material.
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