They were ok. I had another group that came out that was much more thorough. When I asked them to come out, they've always been good about that. I make the appointments, all of them. All of them, I make the appointments. They were ok. They cleaned the ducts. But I've had others come out from Angie's List that have been much more thorough. It's all on my terms. Other people came out and they were much more thorough. I would have given the other people an A. They didn't take the ducts down. The other people took the ducts down, they cleaned the vents and the whole bit. They said that they could just do it like this and it works well. I thought good, fine whatever. It was positive that they came out on time. They were very nice, they did their job, like I said, they weren't as thorough. They cleaned my vents, but the other people that came out before, they took the vents out, they washed the vents, they cleaned every vent. Whereas these people came in, they took the vents off and go I can suck all of his through these three vents with one hole. And I'm sure they were right on that, but the other people did it differently. I would not use them again because of that. To make it better, clean out each and every vent and to clean the vents themselves. The other people came out and they cleaned every vent that was exposed and they would go in and they cleaned out every vent. Each one was cleaned out, not one vent will clean out three. That kind of thing. Price was good. I know you guys charge a fortune. You take 40% of what they make. I've learned that from a couple of them. That's extreme. They were all fair. The prices were all fair. But I felt bad that Angie's List took 40% of what they did because they did all the work and Angie's List took 40% of their profit, or their cost. Now you're aware of it. I've had three or four of them say that to me, and they said, well, we're not complaining because they keep us busy, but you know, that's not fair. That's too much. Everything's fair. If I didn't like the price, I wouldn't buy it. When the other guys came out, they did every single vent and they didn't. I really don't like the fact of putting somebody down. That's the way I am. They did the work, they did what they felt they needed to do. And it was different than what I've had in the past. And I have allergies and all that stuff, so I really want all that junk out of there. But, I wouldn't put them down.
I spent a lot of time reading all these posts and frankly I can’t believe the way some people think. 1. If there is dust and dirt of any kind in my HVAC system I want it out, the mentality that it can stay there and it’s fine is fulish as the system turns on and off microscopic particulates will move in and out of your living space and you will definitely breath them in. The air quality of your home or office will only be as clean as the system that produces it. We don’t not clean things simply because we can’t see them, it’s what we can’t see that can do the most harm. Dust will build up in a system fairly quickly and will get damp at times allowing mold to grow and mold releases spores without any movement as part of its defense meconisam so don’t tell me that when your system turns on it won’t blow the spores out into the living spaces of your home. A build up of dust will cause failures to your system over time, equipment that works harder to do its job will run hotter with more strain and this will lead to brake downs and until then the system will run less efficient then it should. The system was engineered to move a certain volume of air through a specific duct size, when that duct size starts to become narowed down with dust build up your system has to work harder to move that air this is why you will end up with a loss of efficiency and eventually breakdowns or failures. I have seen systems develop a significant amount of dust build up in as little as two years, just look at how fast the filter gets clogged up and it isn’t all that hard to believe. As for all the scams that are out there they hurt the industry because people can’t decipher between them and the legitimate companies, BBB is helpful. Recommendations from HVAC contractors will be a good resource and a good company will provide a written estimate with a complete brake down of what they are going to do and why, most of which is comen sence once they explain it to you, then if you spend about 5 minutes watching them once they are set up you can see they are doing what they said they would do and let’s get real would you do a job that should take approx 3 hours per system for $29/$39/59 or something close to that, if you think you are going to get a good job from a comp that has to make money at that price you shouldn’t be mad at anyone but your self for trying to get quality work at a scam price. If it’s done right it will be very beneficial and depending on the size of your system and where you are in the world it’s going to cost you approx $300 to $600 per system large and or older systems may cost even more. Remember a quality job isn’t wasting money but a lousy job is, even if it’s only $29. I’d rather spend $600 on a quality job then $29 on a lousy job!! Good luck..