And if you have flex duct and/or fiberglass ductboard in your home- the last thing you want is a big brush or anything abrasive running through it. Even high-pressure air can erode ductboard so I wouldn’t clean it with anything. If it becomes contaminated, get rid of it and install real ductwork. If your ductwork is accessible in the basement – the best thing to do is take it down and manually clean it if it’s full of junk. It’s not going to cost a nickel more to do that than to pay $500-1000 for a ‘duct cleaning machine” AKA big blower and vacuum – to do the job.

Air duct cleaning service providers may tell you that they need to apply a chemical biocide to the inside of your ducts to kill bacteria (germs) and fungi (mold), and prevent future biological growth. Some duct cleaning service providers may propose to introduce ozone to kill biological contaminants. Ozone is a highly reactive gas that is regulated in the outside air as a lung irritant. However, there remains considerable controversy over the necessity and wisdom of introducing chemical biocides or ozone into the duct work.

This company upcharged me $200 for a service we had already paid for.  Also the girl I spoke with on the phone was extremely rude!!  Come to find out that person is the owner!  She yelled at me each time I asked a question pertaining to how they scammed me for a service I already paid for.   Advertising all over great deals on Groupon and everywhere else do not do it they get in your house they upcharge you they do all these services in a half an hour and say they're done!!!!!!!
If I could rate this company a zero I would in a heartbeat. I purchased the service off of Groupon and to say that the groupon was misleading is an understatement. I was at work and my girlfriend was at the house when they got there (keep in mind it took six months for them to be able to get there because they were over booked). They tried to upcharge my girlfriend $250 immediately upon getting there. I told her to put me on the phone and spoke with the guy myself. He said that he would have the manager call me and that he would just start on the service. I received a text from my girlfriend 10 minutes later that the people had left. I never received a call from the manager. They didn't do all vents in the house. All they did was the main floor. It was a pathetic attempt to say the least. I received a call from the customer service representative that told me that the package I received was for a "Air Duct Cleaning with deodorizing treatment" and it was not a "Air Duct DEEP Cleaning with deodorizing treatment" and that is where the additional $250 was coming from. They then told me that if I wanted, they could come back out a week later and explain it to me professionally and also blamed Groupon for the posting to be misleading. The rep bragged about their ratings on review sites. I am guessing that this is taken down soon and deleted by the company. But if I can just save one person's time, money and efforts to better their home with this post I am more than happy to do it. STAY AWAY FROM THIS COMPANY, THEY ARE UNPROFESSIONAL AND WILL SCREW YOU OVER FOR THEM TO SAVE A PENNY.

Although much of the energy used to power heating and cooling equipment is indeed wasted, that waste is because of inefficient equipment, lousy insulation, leaks around doors and windows, and unsealed ductwork. While there’s some benefit to cleaning and maintaining HVAC equipment, that benefit is relatively small, and little energy waste is attributable to dirty ducts or equipment.
If you or someone in your family suffers from asthma or allergies, you may be considering getting your home’s heating and cooling ducts cleaned. But even if you have no special health concerns, cleaning your ducts may appeal to you at an intuitive level. After all, if your ducts are clean, all that air flowing out of your vents should come out clean, too, right?

There are a few signs to watch out for to catch them in time. For one, if your breathing starts acting up or you start coughing or sneezing, there is probably some buildup in the vents. If you suspect mold or start hearing scritches in your pipes, there's a good chance you have enough dirt for bigger problems to unfold. You should clean your ducts and vents every few months just to be safe. This is even more important and should be done more frequently if you live in a very humid or dusty climate.


I had them out to clean the ducts, exhaust fans, and dryer vent in my 54 year-old home yesterday.  They showed up a bit early and took their time to ensure that all the grunge was gone.  I must say...they really earned their paycheck with this place!  The father and son duo worked together to remove and clean the register covers, ream out the ducts and vents with a big furry brush/vacuum unit, and vacuum up the mess.  They stated that I had the dirtiest ducts they had encountered in 15 years, and took over two hours to tidy them up, finding nails, copper pipe and assorted detritus and emptying the vacuum bag three times in the process.  They were here over 2 1/2 hours, yet charged the fee they had quoted me on the phone, as promised.  It was not the cheapest price I have seen, but it  seemed fair to me.
15 vents and ducts cleaned for the firest time since house built in 1968. Charles and his wife came at 8:00 am as scheduled, with their enormous vacuum, conneded it to our system, removed all the vents, plugged them with sponge material and vacuumed the entire system while they scoured out all of the aire conditioneing ducts from end to end with a rotating brush with flexible bristles like a string trimmer that reached all of the crevices in the ducts. While Charles cleaned the ducts, his wife cleanted all of the vents. they sanitized and deodorized the entire system. They finished everything and cleaned up and left just before noon. I examined the ducts after they left and they gleamed like new. $304 well spent and excellent service. I'd recommend them to anyone.

Here in Frisco, TX…just had a tech come out to clean vents. I used a 30 bucks groupon for “complete vent cleaning”. He told me I have 3 AC units and groupon covers only 1. I told him to do the unit upstairs where the kids sleep. He decided on his own to do the downstairs unit. I yelled at him why he is not doing the unit I told him to do! He said they are all connected. I will clean two for you for the price of one… Oh really?


I have been a plumbing/gas/hvac tech for 19 years, before that I installed ductwork in commercial buildings and office towers. As the article states, unless you have undergone some type of extensive reno, or ducts have become contaminated, paying for cleaning is pointless. Its one thing if you have a 30 year old home that has never had a duct cleaning and you can actually see mounds of dust built up , especially in the return side, then go for it. Keep in mind that most duct cleaning companies will only get 80% of the dust , or less at best. Keep in mind that most of the dust in your home is lint from clothes and linens, and skin cells from you and your pets and is constantly being generated. Dust that builds up in ductwork , generally stays in the ductwork. The power of suggestion, scare tactics, up sell!!!
I forgot about a pot of sweet water I had on the stove to boil. When I finally smelled it the kitchen and dining room I=was smoke filled. I mean thick smoke. I opened doors and windows for a few hours to remove the smoke but the smell is still here and terrible. I had to use the AC and that smell started coming out of the vents. Now what do I do? I have COPD emphysema so I have to be very careful about what I inhale. I already have inhaled too much smoke from all of this which has hurt my lungs even more. I can’t afford for them to get worse over this. How can I get the right person to come out and clean the ducts and furnace or is that the only way to remove that burnt smokey smell. The pot never caught on fire but it sure did produce a lot of smoke. I already have replaced the filter on the furnace. It needed it even though it had just been replaced just last week. I need help or really my lungs need help. Who do I call here in Indpls IN.
Be cautious with companies that offer “whole house air duct cleaning,” urges the NADCA. The company may be using unscrupulous tactics to upsell you once they get started. Before any work begins, always clarify in writing what the job entails and what the cost will be. To protect yourself against fraud, read customer reviews and verify that your HVAC cleaning service has applicable licenses and certifications.
Definitely would recommend. I just bought a house in the Hyde Park area. It is an older house, but I could tell just by looking at the vents that they had not been cleaned in years. I was having issues with my breathing, so I decided to have them cleaned. You have to schedule pretty far out in advance, but it is because they are very busy. They gave me a time window of 8-11 and showed up right in the middle of that window. I opted for the full cleaning and sanitizing because my vents were that bad.
Hi guys if your not convinced yet that duct cleaning is a waste of time. I’m a HVAC business owner install heaters and air conditioners. Simple facts if you have an old system get a new return air fitted with a filter it will catch all the dirt and dust. If you still have as many do black flecks and stuff coming through it is the lining inside your ducting that has perished. So somewhere you have a hole or very old ducting. If you had rats etc its a hole somewhere. To clean, stick your vacuum in the outlet and push the hose as far as it will go this gets 99% of toys and coins fur and alike. Think about it if the object is not heavy it will come out the duct when unit is on. Service the heaters or air con units but not the ducting. I would go further to say that duct cleaning actually damages the ducting in my opinion.
Washington Consumers’ Checkbook magazine and Checkbook.org is a nonprofit organization with a mission to help consumers get the best service and lowest prices. We are supported by consumers and take no money from the service providers we evaluate. You can access Checkbook’s ratings of local HVAC companies free of charge until Feb. 28 at Checkbook.org/washingtonpost/ducts.
On the other hand, if a service provider fails to follow proper duct cleaning procedures, duct cleaning can cause indoor air problems. For example, an inadequate vacuum collection system can release more dust, dirt and other contaminants than if you had left the ducts alone. A careless or inadequately trained service provider can damage your ducts or heating and cooling system, possibly increasing your heating and air conditioning costs or forcing you to undertake difficult and costly repairs or replacements.
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