We bought a short sale home buit in 1987.  The home is gross to say the least. I called last week to set the appt. up once I knew we had a close date. They called to say they were running a bit late, which happens with this type of work. They did great work, cleaned up after themselves, very nice men, cleaned all the vents,fans inside and out. I will feel much better bringing my family into a clean home now.
A year and a half ago (fall of 2015) we replaced the furnace and air conditioner. From what we could determine this was the third forced air furnace and second air conditioner unit for the house. As part of the installation, we changed out the two 6″ ducts feeding the second floor with 8″ ducts. The idea was to get more cold air to the second floor in the summer. It worked and for the first time the second floor and first floor temperatures were the same when the air conditioner was running. Of course, to make the system work I close down upstairs duct damper doors in the winter and open them up in the summer.

I live in Port Orange, FL. I purchased a double wide mobile home and was saddened to learn that the previous owners were HEAVY smokers! They did a good job “hiding” the smoke smell the day we viewed this place. I did not have a home inspection done unfortunately. My question is: can duct cleaning remove the smoke smell from this place. The ceilings have been treated with Kilz and paint. I personally scrubbed down every wall, floor or surface. I also purchased a ODORFREE OZONE machine. It seemed to remove the odor for a short period of time but my friends are again complaining about the “smoke” odor in my home. The Ozone machine was $400 and I’m terribly upset that it didn’t clean the air as was promised.
3/8/2019Thank you for your feedback.  Yes, we were late, and we apologize for that.  Sometimes things happen, unfortunately.  However, it was not no show, no call.  There was a technician in your home today.  He began to take the vents off.  You advised him since they were behind schedule, he would have to leave and the service could not be completed.  He then put the vents on and left.

And if you have flex duct and/or fiberglass ductboard in your home- the last thing you want is a big brush or anything abrasive running through it. Even high-pressure air can erode ductboard so I wouldn’t clean it with anything. If it becomes contaminated, get rid of it and install real ductwork. If your ductwork is accessible in the basement – the best thing to do is take it down and manually clean it if it’s full of junk. It’s not going to cost a nickel more to do that than to pay $500-1000 for a ‘duct cleaning machine” AKA big blower and vacuum – to do the job.


I had researched by HVAC system and saw electronic air filters for over $1000.  That was too much for me.  But Simon introduced me to a product which uses ultraviolet light to further clean the air going into my home from the HVAC unit, and he gave me a discount because of the totally thorough cleaning I had purchased.  This unit attaches to the duct coming after the air filter and comes with a lifetime warranty.  Included in that lifetime warranty is a visit every two years to replace elements of this air cleaner, and a free air duct cleaning.
I forgot about a pot of sweet water I had on the stove to boil. When I finally smelled it the kitchen and dining room I=was smoke filled. I mean thick smoke. I opened doors and windows for a few hours to remove the smoke but the smell is still here and terrible. I had to use the AC and that smell started coming out of the vents. Now what do I do? I have COPD emphysema so I have to be very careful about what I inhale. I already have inhaled too much smoke from all of this which has hurt my lungs even more. I can’t afford for them to get worse over this. How can I get the right person to come out and clean the ducts and furnace or is that the only way to remove that burnt smokey smell. The pot never caught on fire but it sure did produce a lot of smoke. I already have replaced the filter on the furnace. It needed it even though it had just been replaced just last week. I need help or really my lungs need help. Who do I call here in Indpls IN.
Definitely would recommend. I just bought a house in the Hyde Park area. It is an older house, but I could tell just by looking at the vents that they had not been cleaned in years. I was having issues with my breathing, so I decided to have them cleaned. You have to schedule pretty far out in advance, but it is because they are very busy. They gave me a time window of 8-11 and showed up right in the middle of that window. I opted for the full cleaning and sanitizing because my vents were that bad. 

I was told that 15 out vents would be cleaned and one main vent. the guy came over and gave me an estimate of $500. I had acquired a groupon for $49. the guy said just doing the out vents and one main vent would accomplish nothing. Now I am in dispute with the groupon people for a refund which they won’t give and have to go ahead and waste the money and let them do it. Is their doing the 15 outvents and one main one going to accomplish anything?
Washington Consumers’ Checkbook magazine and Checkbook.org is a nonprofit organization with a mission to help consumers get the best service and lowest prices. We are supported by consumers and take no money from the service providers we evaluate. You can access Checkbook’s ratings of local HVAC companies free of charge until Feb. 28 at Checkbook.org/washingtonpost/ducts.
I had someone out to clean my ducts last weekend. He took a blue bag up in my attic. He came back down in just a few minutes and said I had mold and he even showed me a picture of something saying it was mold but I couldn’t really tell. I refused his service to take care of the mold. He went back up in the attic for a little while and then came down. I never heard any sounds that he was actually up there doing anything. How do I know if he actually cleaned the air ducts?
All of the products discussed above are registered solely for the purpose of sanitizing the smooth surfaces of unlined (bare) sheet metal ducts. No products are currently registered as biocides for use on fiber glass duct board or fiber glass lined ducts, so it is important to determine if sections of your system contain these materials before permitting the application of any biocide.
Had our ducts cleaned late April, 2016. Sodium Chlorite was sprayed into ducts after cleaning. Ever since, we have been bothered with eye and nasal passage irritation because of a “chemical” and “musty” odor. This odor is present whether or not a/c is on.) We are told the sodium chlorite (“EnviroCon, manufactured by Bio-Cide International) is used in hospital and nursing home settings and is not hazardous to health. The air duct company’s suggestion is that they come out and spray even more sodium chlorite…we absolutely don’t want this done! Have had various other recommendations about what we need to have done to remedy our problem. We will be unable to stay in our home if a resolution cannot be found. We’d be willing to replace the ductwork if necessary. (One professional suggested that the cleaning may have “knocked something loose” inside the ductwork and that is the source of the irritant.) This home was built in 1920…no idea when the present ductwork was installed. Any suggestions would be appreciated.
Duct cleaning has never been shown to actually prevent health problems. Neither do studies conclusively demonstrate that particle (e.g., dust) levels in homes increase because of dirty air ducts. This is because much of the dirt in air ducts adheres to duct surfaces and does not necessarily enter the living space. It is important to keep in mind that dirty air ducts are only one of many possible sources of particles that are present in homes. Pollutants that enter the home both from outdoors and indoor activities such as cooking, cleaning, smoking, or just moving around can cause greater exposure to contaminants than dirty air ducts. Moreover, there is no evidence that a light amount of household dust or other particulate matter in air ducts poses any risk to your health.
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