I did the $49.00 Groupon they just left. Basiclly all they did was stick a shop vac type hose into the vent supply and one return. I also had the dryer done. the person in charge pointed to the main return inside my humidifier and said it needed cleaning. I explained that I was in facility maintaince and would deal with it myself. After that they finished the vac and didn’t try any other sales pitch. I should have read the reviews before I bought this wast of money and time.

The national average dryer vent cleaning costs range from $190 to $260. Dryer vent or duct cleaning costs can vary based on where you live in the country and what ductwork repairs may be required. Duct cleaning pros will use a brush cleaning method, a forced air vacuum, or a combination of the two to remove lint and other debris that can collect in your dryer duct, lint trap housing and vent. If left unchecked, this buildup of highly flammable debris can catch fire and lead to a home fire, says the U.S. Consumer Product Safety Commission. In addition to home safety, a great reason for regular cleaning is the money you’ll likely save on energy bills and improved indoor air quality. Pros may offer a lower rate on their dryer duct cleaning costs when you also hire them to clean your entire HVAC duct system. To ensure you’re working with a pro who will keep your home as safe as possible, read their reviews and check whether they have been certified by a reputable organization such as the National Air Duct Cleaners Association (NADCA) or the Chimney Safety Institute of America (CSIA). Many duct cleaning pros will also show you before-and-after photos as proof of the cleaning.
If I could rate this company a zero I would in a heartbeat. I purchased the service off of Groupon and to say that the groupon was misleading is an understatement. I was at work and my girlfriend was at the house when they got there (keep in mind it took six months for them to be able to get there because they were over booked). They tried to upcharge my girlfriend $250 immediately upon getting there. I told her to put me on the phone and spoke with the guy myself. He said that he would have the manager call me and that he would just start on the service. I received a text from my girlfriend 10 minutes later that the people had left. I never received a call from the manager. They didn't do all vents in the house. All they did was the main floor. It was a pathetic attempt to say the least. I received a call from the customer service representative that told me that the package I received was for a "Air Duct Cleaning with deodorizing treatment" and it was not a "Air Duct DEEP Cleaning with deodorizing treatment" and that is where the additional $250 was coming from. They then told me that if I wanted, they could come back out a week later and explain it to me professionally and also blamed Groupon for the posting to be misleading. The rep bragged about their ratings on review sites. I am guessing that this is taken down soon and deleted by the company. But if I can just save one person's time, money and efforts to better their home with this post I am more than happy to do it. STAY AWAY FROM THIS COMPANY, THEY ARE UNPROFESSIONAL AND WILL SCREW YOU OVER FOR THEM TO SAVE A PENNY.
There are a few signs to watch out for to catch them in time. For one, if your breathing starts acting up or you start coughing or sneezing, there is probably some buildup in the vents. If you suspect mold or start hearing scritches in your pipes, there's a good chance you have enough dirt for bigger problems to unfold. You should clean your ducts and vents every few months just to be safe. This is even more important and should be done more frequently if you live in a very humid or dusty climate.
If you or someone in your family suffers from asthma or allergies, you may be considering getting your home’s heating and cooling ducts cleaned. But even if you have no special health concerns, cleaning your ducts may appeal to you at an intuitive level. After all, if your ducts are clean, all that air flowing out of your vents should come out clean, too, right?

But we don’t recommend hiring a duct cleaner to perform these tasks; too many don’t really know what they’re doing, according to the ratings of duct-cleaning outfits we have collected from local consumers. Consider hiring a top-notch heating and air-conditioning contractor to do this type of work, or pay them to do it during their next service visit. Readers can access Checkbook’s HVAC company ratings through Feb. 28 at Checkbook.org/washingtonpost/ducts.
They arrived within the time range I was given, and they even called about 20-30 minutes before arrival, so that was appreciated.   They arrived and started bringing some equipment - A shop vac (yea, like you can buy at any hardware store), a handheld vacuum cleaner, and large vacuum that came in on wheels.  After showing them the locations of all of the vents in the home and cold air returns, the technician (Simon) started going over a few things with me about their plan for cleaning and showing me the dust & dog hair build up in one of the vents.  After showing me that, he started to try to up-sell me on additional services. That additional service was to insert a 'brush' that would agitate the dust/pet hair and allow for the vacuum to get everything out of the vents.

A year and a half ago (fall of 2015) we replaced the furnace and air conditioner. From what we could determine this was the third forced air furnace and second air conditioner unit for the house. As part of the installation, we changed out the two 6″ ducts feeding the second floor with 8″ ducts. The idea was to get more cold air to the second floor in the summer. It worked and for the first time the second floor and first floor temperatures were the same when the air conditioner was running. Of course, to make the system work I close down upstairs duct damper doors in the winter and open them up in the summer.
On the other hand, if family members are experiencing unusual or unexplained symptoms or illnesses that you think might be related to your home environment, you should discuss the situation with your doctor. EPA has published the following publications for guidance on identifying possible indoor air quality problems and ways to prevent or fix them.
Another sketchy claim made by most duct-cleaning operations and their trade association is that dirty ducts and equipment overburden heating and cooling equipment, which wastes energy. Again, it intuitively makes sense that a cleaner system will run smoother and last longer — after all, that’s why we and HVAC-equipment manufacturers and repair services recommend that you regularly change your filters. But the page “Benefits of HVAC Cleaning” on the National Air Duct Cleaners Association (NADCA) website stretches this benefit too far by stating: “According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating and cooling a home is wasted.”

Definitely would recommend. I just bought a house in the Hyde Park area. It is an older house, but I could tell just by looking at the vents that they had not been cleaned in years. I was having issues with my breathing, so I decided to have them cleaned. You have to schedule pretty far out in advance, but it is because they are very busy. They gave me a time window of 8-11 and showed up right in the middle of that window. I opted for the full cleaning and sanitizing because my vents were that bad. The two guys that cleaned my vents did a great job. He recorded the vents before and after and I could not believe the results. He also showed me what had been caught by my filter and sucked up by the vacuum. Would highly recommend to anyone purchasing a home to have this done.
In addition, the service provider may propose applying chemical biocides, designed to kill microbiological contaminants, to the inside of the duct work and to other system components. Some service providers may also suggest applying chemical treatments (sealants or other encapsulants) to encapsulate or cover the inside surfaces of the air ducts and equipment housings because they believe it will control mold growth or prevent the release of dirt particles or fibers from ducts. These practices have yet to be fully researched and you should be fully informed before deciding to permit the use of biocides or chemical treatments in your air ducts. They should only be applied, if at all, after the system has been properly cleaned of all visible dust or debris.
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