This company upcharged me $200 for a service we had already paid for.  Also the girl I spoke with on the phone was extremely rude!!  Come to find out that person is the owner!  She yelled at me each time I asked a question pertaining to how they scammed me for a service I already paid for.   Advertising all over great deals on Groupon and everywhere else do not do it they get in your house they upcharge you they do all these services in a half an hour and say they're done!!!!!!!
I had researched by HVAC system and saw electronic air filters for over $1000.  That was too much for me.  But Simon introduced me to a product which uses ultraviolet light to further clean the air going into my home from the HVAC unit, and he gave me a discount because of the totally thorough cleaning I had purchased.  This unit attaches to the duct coming after the air filter and comes with a lifetime warranty.  Included in that lifetime warranty is a visit every two years to replace elements of this air cleaner, and a free air duct cleaning.
I bought a Groupon for an air duct cleaning and deodorizing for $59.  I read all of the fine print and it said "unlimited ducts."  When they came to perform the service they said it would cost an additional $200 to cover the entire house.  I ended up canceling the whole service and the guy who was there do to the work said he is leaving the company because of issues like this.  He said 25% of their customers end up canceling when they arrive to do the service because of the dishonest advertising.  Later the same day, the manager called me to discuss why I canceled the service.  I told her the Groupon was dishonest and intentionally misleading and her response was, "I don't work on the advertising."  I told her that as the manager she has some responsibility for what is advertised about the company and she said, "I just work here, I don't own the company."  So apparently the management has no responsibilities at Best Air DC, perhaps that is part of the problem.  I will never use them again and hope no one else does either.  Save your money!
If you suspect a mold problem — either because of visible growth or a musty smell consistently coming from supply vents — cleaning ducts won’t do much good if it doesn’t eliminate the mold. Mold begins with a moisture problem, and the ducts themselves are unlikely to be the source. The most likely culprits are the cooling system’s evaporator coils, which your heating and air-conditioning contractor — and most duct-cleaning companies — can inspect and maintain. Leaky return ducts can also introduce moisture. Again, if you suspect a mold problem, consider having a service company inspect the duct system for leaks.
Alex, Mike, and Cisco came out on time. They covered any furniture that might get some dust/dirt on it with plastic. They removed all of the vent and return covers, took them outside and thoroughly cleaned them. They vacuumed out the vents, then went in with a swab covered in sanitizer. They kept performing this step until the swab came back clean. They sprayed sanitizer into the vent system and replaced all of the vent covers. They went up on he roof and cleaned the a/c unit coils. They cleaned out the dryer vent as well. The crew was very knowledgeable and professional. I will definitely be calling them the next time I need my ducts and dryer vent cleaned!
Here in Atlanta we get 6 to 10 $49 coupons in the mail weekly…I have always consider them a complete scam….just had my master bathroom& bedroom and guest bath completely remodeled down to the studs…Had my 3 returns nearest the area sealed to prevent sheet rock dust to spread…it worked and I personally cleaned all 7 returns when a 5 HP , new Rigid shop Vac($99 from HD)…took one hour and I found little evidence that “I need my ducts cleaned” Had quotes from $400 to $600…I use the best air filters for my air handler and change it every 2 to 3 months…..any dust is trapped in it and I believe the Air Duct folks are all cons….
i got angies list deal for 109 air duct clenaing, dryer vent cleaning, and furnace inspection, {healthy duct cleaning} i call the company, they arrive on time. did excellent service what ever i purches i got. they give me furnace inspection and the told me that my furnace is very dirty and they offer me to clean that for 250 extra. i paid and i am very happy from this service. i try before 2 diffrent company that i got deal from them as well the just give me estimate and don’t even do the job. so guys don’t spend time if you need deep cleaning just cal this guy the offer free estimate as well.

Internal insulation provides better acoustical (noise) control. Flexible duct is very low cost. These products are engineered specifically for use in ducts or as ducts themselves, and are tested in accordance with standards established by Underwriters Laboratories (UL), the American Society for Testing and Materials (ASTM), and the National Fire Protection Association (NFPA). Many insulated duct systems have operated for years without supporting significant mold growth. Keeping them reasonably clean and dry is generally adequate. However, there is substantial debate about whether porous insulation materials (e.g., fiber glass) are more prone to microbial contamination than bare sheet metal ducts. If enough dirt and moisture are permitted to enter the duct system, there may be no significant difference in the rate or extent of microbial growth in internally lined or bare sheet metal ducts. However, treatment of mold contamination on bare sheet metal is much easier. Cleaning and treatment with an EPA-registered biocide are possible. Once fiberglass duct liner is contaminated with mold, cleaning is not sufficient to prevent re-growth and there are no EPA-registered biocides for the treatment of porous duct materials. EPA, NADCA and NAIMA all recommend the replacement of wet or moldy fiber glass duct material.
If you are replacing your air conditioning system, make sure that the unit is the proper size for your needs and that all ducts are sealed at the joints. A unit that is too big will cycle on and off frequently, resulting in poor moisture removal, particularly in areas with high humidity. Also make sure that your new system is designed to manage condensation effectively.

Although it intuitively makes sense to clean ductwork — after all, you dust and clean the rest of your house — the fact is dust that settles in your ventilation system generally stays where it is, unlikely to become airborne unless disturbed. Under most circumstances, the dust is inert and harmless, and stirring it up with cleaning equipment actually creates bigger issues.
I’m really not convinced that duct cleaning is of any value. My roommate wanted the ducts cleaned so he called some company. My scam senses is already tingling. They came in with a big negative pressure fan. Did some blowing and sucking in different vents. Then they tried to upsell a full system cleaning. They wanted to pull the blower and clean the heat transfer box at $700 per heater unit. I have a big house so we have two units. They also tried to sell us some “custom” $250.00 Air Lifetime air filters. At that point I pulled the BS get the hell out bell. After paying $520.00 for just the cleaning, I paid the bill and sent them on their way. I replaced the existing filter with the good old and cheap paper filters at $10.00 each. Duct cleaning… I’m not Impressed.
Is duct cleaning worth it? There is not a yes or no answer that suits everyone. On an Air Force base, the system was not air tight and there was leakage around the filters. The system got dirty. A professional company was called out. The Duct was big enough that a technician could go inside the metal duct and clean it. There was a new Air Handler installed and things were sealed up better. in this case it was worth it.
The bottom line is: no one knows. There are examples of ducts that have become badly contaminated with a variety of materials that may pose risks to your health. The duct system can serve as a means to distribute these contaminants throughout a home. In these cases, duct cleaning may make sense. However, a light amount of household dust in your air ducts is normal. Duct cleaning is not considered to be a necessary part of yearly maintenance of your heating and cooling system, which consists of regular cleaning of drain pans and heating and cooling coils, regular filter changes and yearly inspections of heating equipment. Research continues in an effort to evaluate the potential benefits of air duct cleaning.
To find companies that provide duct cleaning services, check your Yellow Pages under "duct cleaning" or contact the National Air Duct Cleaners Association (NADCA) at the address and phone number in the information section located at the end of this guidance. Do not assume that all duct cleaning service providers are equally knowledgeable and responsible. Talk to at least three different service providers and get written estimates before deciding whether to have your ducts cleaned. When the service providers come to your home, ask them to show you the contamination that would justify having your ducts cleaned.
Their crew arrived promptly at 7:00 am. Carlos explained what each crew member would be doing. They increased the insulation in my attic. They also discovered that the ducts had been attached to the vents with plain duct tape. The duct tape had become gooey due to heat and had slipped off the vents in many places. This allowed out side air and dust to enter, spreading dust out of the vents. It also allowed cooled air to escape into the attic. The corrected all of the duct work connections. Jeff came to check the work upon completion. He ran tests to verify that the work had been done correctly, and he replaced all of the "regular" light bulbs with cal bulbs. All of the work was done quickly and neatly.

We bought a short sale home buit in 1987.  The home is gross to say the least. I called last week to set the appt. up once I knew we had a close date. They called to say they were running a bit late, which happens with this type of work. They did great work, cleaned up after themselves, very nice men, cleaned all the vents,fans inside and out. I will feel much better bringing my family into a clean home now.


If no one in your household suffers from allergies or unexplained symptoms or illnesses and if, after a visual inspection of the inside of the ducts, you see no indication that your air ducts are contaminated with large deposits of dust or mold (no musty odor or visible mold growth), having your air ducts cleaned is probably unnecessary. It is normal for the return registers to get dusty as dust-laden air is pulled through the grate. This does not indicate that your air ducts are contaminated with heavy deposits of dust or debris; the registers can be easily vacuumed or removed and cleaned.
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