I was hesitant to have him do that for the price he quoted me. It would have been an extra $275+ for additional cleaning!! I certainly wasn't prepared for that, so I declined the offer.  After his assistant started to use the shop vac to get some debris out of the vents, he came back in and said he was just on the phone with the office and he can lower the price of the additional service for me.  He wrote up an estimate for me and said that I could call him if I'd like to do the service.
I was with you until you said avoid steaming cleaning or moisture, there is no way you can remove mold or any other type of biological without moisture. The best way to do this is in fact with a steamer using a commercial disinfectant and a non reactive odor remover so your home smells refreshed and not like a hospital . This is directly contradictory to your article.
Duct cleaning has never been shown to actually prevent health problems. Neither do studies conclusively demonstrate that particle (e.g., dust) levels in homes increase because of dirty air ducts or go down after cleaning. This is because much of the dirt that may accumulate inside air ducts adheres to duct surfaces and does not necessarily enter the living space. It is important to keep in mind that dirty air ducts are only one of many possible sources of particles that are present in homes. Pollutants that enter the home both from outdoors and indoor activities such as cooking, cleaning, smoking, or just moving around can cause greater exposure to contaminants than dirty air ducts. Moreover, there is no evidence that a light amount of household dust or other particulate matter in air ducts poses any risk to health.
Just had my air ducts cleaned. They used a high pressure air hose in all the heat ducts and cold air returns. He showed me the stuff that came out, the reason for the duct cleaning was the fact that I had a problem. With rodents. There was quite a few mummified rats and mice, and he said I wouldn’t have to have them done again unless I incur another problem or have renovations done. Cost me 345.00 for a 2 storey large old home. Not a bad price as I had them done when I moved in 28 years ago and it cost me 500.00. Lots of dog hair, toys, balls and assorted goodies came out as well. Took them 2 hours. I did have sanitizer put in the ducts because of the dead rodents.
As I type this, I am having my ducts cleaned. About 30 including returns and the furnace. $543.00. I am watching the team do it and can see the clear vacuuming tubing and how dirty it has become. I like the gentleman’s comment on “stick your head in your vacuum and breath”….I get it. The team showed me the machine and it’s filtration system…and they will show me it again after the cleaning. However, like I said before, I am actively seeing the tubing that is clear before they start and how dirty it is once they begin and continue cleaning. Reputable company and not a “fly by night” coupon service. People don’t be so cheap, that is your problem.

Interestingly, I had this service performed several years ago, by a cheaper company.  Based on the amount of dirt and junk that was removed yesterday, I now have my doubts that the previous company really performed the work.  Yes, I checked  this time!  The owner, John, told me that there is another company working under the same name, so make sure that you are getting the Arizona Air Duct Cleaning Company, father and son team, that is being reviewed here.  Not all these companies  are honest and do what they claim to!
After they left, I was feeling uneasy about the quality of work that was performed. I used a camera to get some video of the vents that they cleaned. They looked pretty good, but then I started to remember how they were cleaning them.  They only used their large, commercial vacuum on one vent.  They also did NOT clean 2 air returns under Negative Pressure like the Groupon said they would.  I did a little research and found that they should have cut open an access point in duct work in the basement and sealed up the vents with plastic to create that negative pressure.
If you suspect a mold problem — either because of visible growth or a musty smell consistently coming from supply vents — cleaning ducts won’t do much good if it doesn’t eliminate the mold. Mold begins with a moisture problem, and the ducts themselves are unlikely to be the source. The most likely culprits are the cooling system’s evaporator coils, which your heating and air-conditioning contractor — and most duct-cleaning companies — can inspect and maintain. Leaky return ducts can also introduce moisture. Again, if you suspect a mold problem, consider having a service company inspect the duct system for leaks.
On the other hand, if a service provider fails to follow proper duct cleaning procedures, duct cleaning can cause indoor air problems. For example, an inadequate vacuum collection system can release more dust, dirt and other contaminants than if you had left the ducts alone. A careless or inadequately trained service provider can damage your ducts or heating and cooling system, possibly increasing your heating and air conditioning costs or forcing you to undertake difficult and costly repairs or replacements.
Although it intuitively makes sense to clean ductwork — after all, you dust and clean the rest of your house — the fact is dust that settles in your ventilation system generally stays where it is, unlikely to become airborne unless disturbed. Under most circumstances, the dust is inert and harmless, and stirring it up with cleaning equipment actually creates bigger issues.
The national average dryer vent cleaning costs range from $190 to $260. Dryer vent or duct cleaning costs can vary based on where you live in the country and what ductwork repairs may be required. Duct cleaning pros will use a brush cleaning method, a forced air vacuum, or a combination of the two to remove lint and other debris that can collect in your dryer duct, lint trap housing and vent. If left unchecked, this buildup of highly flammable debris can catch fire and lead to a home fire, says the U.S. Consumer Product Safety Commission. In addition to home safety, a great reason for regular cleaning is the money you’ll likely save on energy bills and improved indoor air quality. Pros may offer a lower rate on their dryer duct cleaning costs when you also hire them to clean your entire HVAC duct system. To ensure you’re working with a pro who will keep your home as safe as possible, read their reviews and check whether they have been certified by a reputable organization such as the National Air Duct Cleaners Association (NADCA) or the Chimney Safety Institute of America (CSIA). Many duct cleaning pros will also show you before-and-after photos as proof of the cleaning.

WELL, this summer when I opened them up we had black dust spewing from one of the upstairs vents. It resembled the fuzz that comes off new towels. This prompted us to look into duct cleaning. We heard from someone who had it done several times, said it was worthwhile, and knew of a firm that did a good job. Clean Air America sent a single technician for the appointment and after counting registers and ducts gave me a price of $360.00 which included “sanitizing” the system (a $99 additional fee per can used). The small size of the plenum forced him to connect the 8” round vacuum hose from the truck to the 10” square opening from our humidifier unit. In hindsight, a mistake since it reduced the “negative” pressure in the system.
Air ducts for your HVAC are critical for the efficient and effective filtering of microbes from the interior air your family breathes. For this reason, Most people should focus more on the proper cleaning and maintenance of your air ducts at least with equal importance as the filters you buy. I moved into a house built in 2003 last year, and spent a lot of time researching air filters because I realize air pollution inside the house is many times higher than outside, and my health and the health of children and youngers can be so adversely impacted by inhaling these indoor pollutants. I spent a lot of money on the best filters because here in northern Kentucky, I discovered I am allergic to something in the air starting in Spring that made me sick for 10 days - sort of a Upper Respiratory Illness. It never occurred to me the previous owner had never cleaned the air ducts, although he had both very young children, two dogs and a cat. I discovered Best Air Duct Cleaning LLC though an Amazon Local offer. Simon and his co-worker showed up on time with more equipment and materials than necessary, and I am so glad and appreciative they did! Simon explained the entire process in detail and took the time to show me what they were doing, how they were doing it, and the effects. In his initial examination of my air duct system, he discovered dust/residue from when the house was built, such as drywall dust. This was in my air system, and I was shocked. Not only did they thoroughly clean out all traces of this built up layer of contaminants, but showed me "before and after". In addition to completely cleaning the air duct system throughout the house (believe me - the inside of the air ducts looked brand new), they sanitized the entire system and then deodorized it. Halfway through the process, they took my $100+ air filter outside the clean it. I was both angry and amazed at the size of the dust balls on my filter. The air ducts were beyond filthy, and simply having the best air filter did nothing for the coating inside the air ducts. Now you would think after all this education on my part and work on their part, we would be through. No. I had researched by HVAC system and saw electronic air filters for over $1000. That was too much for me. But Simon introduced me to a product which uses ultraviolet light to further clean the air going into my home from the HVAC unit, and he gave me a discount because of the totally thorough cleaning I had purchased. This unit attaches to the duct coming after the air filter and comes with a lifetime warranty. Included in that lifetime warranty is a visit every two years to replace elements of this air cleaner, and a free air duct cleaning. Best Air Duct Cleaning provides air duct cleaning, which includes cleaning all your vents in the house outside your house. They repair and install air ducts and associated materials. They also cleaned my dryer vent, which was also incredibly filthy. Simon and his co-worker are intelligent, extremely knowledgeable and patient in their explanations and education to the consumer, and goodness, they are so friendly. I can't praise them enough for the experience and their industriousness. They take indoor pollution and the potential adverse health effects very seriously. The peace of mind I now have knowing all the filth they removed which was invisible to me is worth ten times the amount I paid. Absolutely wonderful people and company.
A year and a half ago (fall of 2015) we replaced the furnace and air conditioner. From what we could determine this was the third forced air furnace and second air conditioner unit for the house. As part of the installation, we changed out the two 6″ ducts feeding the second floor with 8″ ducts. The idea was to get more cold air to the second floor in the summer. It worked and for the first time the second floor and first floor temperatures were the same when the air conditioner was running. Of course, to make the system work I close down upstairs duct damper doors in the winter and open them up in the summer.
We are all getting migraines several times a month. I have asthma but not ever as bad as it has been and my 2 year olds dr just informed me she potentially has asthma too. We all get sinus infections regularly and eczema and contact dermatitis. None of us have been this way until recently in our apartment. A roof leak with mold was repaired recently mold was sealed off not removed. We also had lead paint removed from a few window trims this year. I wasn’t here to see if they covered the vents. We had mice too. I vacuum everyday we have hardwood floors no one wears shoes past the font door and I’m getting over a cup full of dirt every time I vacuum. Dust on everything daily. White dust. It’s a 4 room apartment with 1 intake. They are filthy from what I can see when I change the filters. The filters are black after a few months. I feel bad to ask the homeowner to get the system cleaned, can’t afford to move (we live in the city & it’s expensive). I am going to try the shop vac to remove what I can. Any experienced hvac people please give your opinion. Should I just get it done and pay for it myself? We have lived here for 13 years. It’s never been cleaned since ive been here. Is it something I can do with a shop vac? Can i use a wet rag to get the powder dust on the inside of the vents off. One vent has what looks like chunks of dry wall or thick paint sitting in the vent and none of the vents screw into the wall, the screws just fall out. No one ever reinforced the area so the wall just basically crumbles. Kind of useless to spend the money on filters since the air and dust just blows out around the sides of the vents and one of the vents just falls right out of the wall when the heat is turned on. I don’t know why the owner doesn’t fix it. He’s been here to replace filters and saw the condition.
i called in and spoke to paula who said 6 weeks to get an appointment. i asked what cleaners they use to sanatize and deoderize. she said she was the only one there and didnt know. i explained i have severe allergies and she said someone would call me and let me know. they never called. brian came today and vaccumed my vents- and not all of them. i called and spoke to someone who said they were the manager named jennifer- she kept laughing at me and refused to let me talk to anyone else-she said she is the owner and would not give a refund.
Do not hire duct cleaners who make sweeping claims about the health benefits of duct cleaning — such claims are unsubstantiated. Do not hire duct cleaners who recommend duct cleaning as a routine part of your heating and cooling system maintenance. You should also be wary of duct cleaners who claim to be certified by EPA. Note: EPA neither establishes duct cleaning standards nor certifies, endorses, or approves duct cleaning companies.
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