Air ducts for your HVAC are critical for the efficient and effective filtering of microbes from the interior air your family breathes. For this reason, Most people should focus more on the proper cleaning and maintenance of your air ducts at least with equal importance as the filters you buy. I moved into a house built in 2003 last year, and spent a lot of time researching air filters because I realize air pollution inside the house is many times higher than outside, and my health and the health of children and youngers can be so adversely impacted by inhaling these indoor pollutants. I spent a lot of money on the best filters because here in northern Kentucky, I discovered I am allergic to something in the air starting in Spring that made me sick for 10 days - sort of a Upper Respiratory Illness. It never occurred to me the previous owner had never cleaned the air ducts, although he had both very young children, two dogs and a cat. I discovered Best Air Duct Cleaning LLC though an Amazon Local offer. Simon and his co-worker showed up on time with more equipment and materials than necessary, and I am so glad and appreciative they did! Simon explained the entire process in detail and took the time to show me what they were doing, how they were doing it, and the effects. In his initial examination of my air duct system, he discovered dust/residue from when the house was built, such as drywall dust. This was in my air system, and I was shocked. Not only did they thoroughly clean out all traces of this built up layer of contaminants, but showed me "before and after". In addition to completely cleaning the air duct system throughout the house (believe me - the inside of the air ducts looked brand new), they sanitized the entire system and then deodorized it. Halfway through the process, they took my $100+ air filter outside the clean it. I was both angry and amazed at the size of the dust balls on my filter. The air ducts were beyond filthy, and simply having the best air filter did nothing for the coating inside the air ducts. Now you would think after all this education on my part and work on their part, we would be through. No. I had researched by HVAC system and saw electronic air filters for over $1000. That was too much for me. But Simon introduced me to a product which uses ultraviolet light to further clean the air going into my home from the HVAC unit, and he gave me a discount because of the totally thorough cleaning I had purchased. This unit attaches to the duct coming after the air filter and comes with a lifetime warranty. Included in that lifetime warranty is a visit every two years to replace elements of this air cleaner, and a free air duct cleaning. Best Air Duct Cleaning provides air duct cleaning, which includes cleaning all your vents in the house outside your house. They repair and install air ducts and associated materials. They also cleaned my dryer vent, which was also incredibly filthy. Simon and his co-worker are intelligent, extremely knowledgeable and patient in their explanations and education to the consumer, and goodness, they are so friendly. I can't praise them enough for the experience and their industriousness. They take indoor pollution and the potential adverse health effects very seriously. The peace of mind I now have knowing all the filth they removed which was invisible to me is worth ten times the amount I paid. Absolutely wonderful people and company.
The amount of time air duct cleaning takes can depend on how extensive your duct system is, how old your air ducts are, and whether they have ever been cleaned. On average, expect a standard size home (between 2,000 and 3,000 square feet) to take 2-5 hours for one to two technicians to clean. Here are the proper protocol and equipment you should expect from a professional duct cleaning service, as recommended by the Environmental Protection Agency:
We bought the Groupon deal. One of the techs knocked a pitcher off a shelf in our kitchen during the service and did not tell us about it, he just picked it (and the two broken pieces that came out of it) up and put them back on a different shelf. We didn't discover that it was broken until later that evening. We managed to speak with one of the two guys that evening, who said it wasn't him, must have been the other guy, (and still had the nerve to try to talk us into an additional $250 worth of service with them!) and said he would talk to his boss and have someone call us. That didn't happen. I have called the office several times myself in the two weeks since trying to speak with a manager, and my husband has also called. No one has bothered to call us back yet to address this or offer any sort of recompense for the broken item. Therefore I can't recommend this company to anyone else.
Maybe I took him to literally but I am pretty sure cops wont show up to ensure that my duct gets replaced. He said it would be over 1000 dollars to replace the ductwork if that is the case. Now, I spoke to a friend who did 2 ductwork lines on his own in his attic and he said it was like 15 dollars for the plastic wirewound tubing to create new ducts. Should I cancel that appointment and just do the work on my own? I feel like I’m a chump or lazy for considering paying someone to do this work.